Support
Write to support@breza-app.com. A person reads every message and answers within a day.
If you are in crisis or thinking about harming yourself, please contact a local emergency number or find a free, confidential helpline at findahelpline.com. Breza is not medical advice and can't help in an emergency.
Subscriptions
Restore Breza Plus on a new phone: More → Breza Plus → Restore purchases, signed in to the same Apple ID or Google account you bought it with.
Cancel: subscriptions are handled by the store, so cancel there — Apple subscriptions or Google Play subscriptions. Deleting the app does not cancel a subscription.
Refunds are decided by Apple or Google: reportaproblem.apple.com or the Google Play order history.
Your data
Everything you record lives on your phone. There is no account, so there is nothing for us to look up or delete on our side unless you turned on cloud backup.
- Take a copy: More → Your data → Export my data.
- Erase everything on the phone: More → Your data → Erase everything.
- Cloud backup (Breza Plus): delete it from the backup screen in the app. It is encrypted with your passphrase before it leaves the phone, so we can't read it.
- Waitlist email: write to the address above and we'll remove it.
More detail is in the privacy policy.